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Terms of Service

1.When you opt-in to the service, we will send you an SMS message to confirm your signup.

2. This service is used to send you notifications about your tax resolution issues

3. You can cancel this service at any time. Just text “STOP”. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

4. If at any time you forget what keywords are supported, just text “HELP”. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

5. Carriers are not liable for delayed or undelivered messages.

6. As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this SMS program, you can send an email to your company’s support email address.

7. If you have any questions regarding privacy, see our Privacy Policy

Guarantee Disclaimer

**Five Star Tax Resolution, INC (“FSTR”) will refund monies paid under the FSTR Client Agreement within the first ten calendar days without any penalty or obligation. This money-back guarantee ONLY applies to the fee paid towards the Investigation Phase and NOT for those enrolled with our Immediate Resolution Team or those that have executed a Resolution Phase Addendum. We cannot guarantee that a specific amount or percentage will lower your tax debts, nor do we make any guarantees or promises about the proposed services’ outcome.

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